Client Overview
Client Name: Forward Fighting Club
Industry: Boxing and Fitness Gym
Location: Burbank, CA
Website: www.forwardfightingclub.com
Challenges Faced by Forward Fighting Club
CRM System: The club required a robust CRM system to effectively manage customer interactions and store data.
Website and SEO: There was a pressing need for a website with proper SEO to establish a strong online presence.
Payment Processing: The search for a merchant account and efficient payment processor was paramount.
Operational Automation: A demand for automation to streamline processes as much as possible.
Online Reputation: The necessity to build a positive online reputation through Google My Business.
Goals for Using ZAIDOUR's Services
Implement a comprehensive CRM system for enhanced relationship management.
Develop a modern, user-friendly website equipped with SEO and client information collection forms.
Integrate a streamlined payment processing solution with lower fees.
Employ automated workflows for improved marketing and operational efficiency.
Establish a strong portfolio of positive reviews on Google My Business.
Solutions Provided
Custom CRM and AI Automations: Deployed an AI-integrated CRM for sales, marketing, scheduling, and enhanced client management.
Website Development: Launched a new website to increase online visibility and reflect the gym’s core values, while also capturing potential client information.
Payment Processing: Referred to new merchant services provider, and implemented secure, efficient payment solutions with significantly lower fees.
Reputation Management: Implemented tools to bolster the online reputation, with a focus on Google My Business ratings.
Customization of Solutions
The CRM system and the website were customized to meet Forward Fighting Club’s specific needs, reflecting their unique brand identity.
Payment processing and reputation management solutions were seamlessly integrated into the gym’s workflow, supported by AI to streamline operations.
Results and Impact
High satisfaction in automated lead management and processes.
Increase in customer satisfaction due to a better online experience.
Satisfaction in low credit card payment processing fees.
Noteable increase in online reputation and engagements.
Conclusion and Future Outlook
The partnership between Forward Fighting Club and ZAIDOUR has led to significant operational enhancements, both front-end and back-end. Initially uncertain of the necessary steps to elevate their business, Forward Fighting Club found a reliable ally in ZAIDOUR. Beyond the scope of work, we identified and seized the opportunity to support a burgeoning business, laying down a solid operational foundation for them to serve their community effectively. Our team meticulously established their processes, preemptively addressing potential bottlenecks and implementing tailored solutions. As we continue to support Forward Fighting Club, we remain committed to being a steadfast partner in their ongoing journey to success.